Privacy & Policy


At Rieker Shoes (Saudi Arabia), we are committed to protecting your personal data to the fullest extent. By accepting the privacy policy of our online store customers, you allow us to collect, use and disclose your personal information only in accordance with our privacy policy and to a limited extent. Please be aware that your personal data will never be sold, used or displayed to anyone with or without payment.


How Rieker Shoes gets personal information for customers

When opening a new account on the store site, we request a set of personal data of the customer, which must be completed correctly to complete the registration process on the site and to ensure that there is no false or misleading information.

Personal information we collect

Your name, address, email, phone number, and other basic information.

Financial information such as credit / debit card, or bank account details in certain transactions.

Security measures

Once you have completed the registration process, you can start purchasing from the Rieker Shoes strictly protected against fraud and abuse by:

Register and store your IP address and the number of times you access the site.

Collect usage and access data that allows us to prevent multiple accounts from opening or fraudulent behavior or to protect our systems against unlawful attacks.

We may share this data with specialized and trustworthy fraud management services that help us analyze this data.

We use cookies; these are small text files that are stored on the client's computer for record-keeping purposes. The information collected and stored through cookies may be against the personal data we hold on our systems.

We obtain such personal and confidential information through the following sources:

Information you provide to us on the website, through written forms, forms and other forms of data entry.

Information entered on the Site, by storing your personal information without completing or submitting a form.

Information from third parties is entered indirectly to ensure the authenticity of the user and to prevent any fraud or fraud.

Information from third parties that you endorse and agree to provide to us.

Information on sales and purchases and account history.


Internal use of personal information

We collect, store and process your personal information on our servers in Saudi Arabia and maintain physical, electronic and procedural safeguards to protect our services 24 hours a day.

We use your personal information to activate your account on the Rieker Shoes website, perform your operations, and provide all services on the Rieker Shoes website.

We also share some information such as in banks or credit / debit card processing and identity verification services as part of our normal business operations, but we disclose only the last 6 digits of your credit or debit card for the purpose of verifying your data. Client (all financial data is stored using completely secure encryption).

The purpose of sharing this data is to identify and verify customers, reduce fraud, other criminal activities, and financial risks on our site. When the user's identity is suspected or is fraudulent, the service provider has the right to inquire about any personal data. By using our services, you agree to share your personal data for these purposes.


Control of personal information

If there is a change in your personal information (such as your name, address, or phone number), you should update this information through the "Profile" section of your account on the Rieker Shoes website, or by contacting Customer Service. Rieker Shoes is not responsible for any losses arising from your failure to keep your personal data confidential. If you wish to discontinue your account, you will have to contact customer service. We are committed to maintaining some of your records for at least 5 years after account closure.


How to protect your personal data

Rieker Shoes is committed to treating your account information with a high level of security and protecting personal data against unauthorized access, use or disclosure. Credit / debit card and bank account details are stored only in encrypted form on offline computers. Once you log in to your account and transfer your information over the Internet, all Internet connections are secured using SSL: Secure Socket Layer technology with 128bit encryption protection to ensure that your private data doesn't reach anyone on the Internet.

However, this level of protection can only be 100% effective unless you follow your own security policies. You should not share your account data with anyone. If you are concerned that any of your personal data has been disclosed, you must change it immediately after logging in to your account.